1. If you made double payment for the same health package/service due to technical glitch/internet provider issue
2. If you consistently could not attend the health package/service appointment, subject to discussion with our customer service team
Monday – Friday
9AM – 11PM
Saturday – Sunday
9AM – 10PM
(break from 1PM till 6PM on Saturday)
Public Holidays
6PM – 10PM
(on certain public holidays)
Monday – Friday: 9AM – 11PM
Monday – Friday
9AM – 11PM
Saturday – Sunday
9AM – 10PM
(break from 1PM till 6PM on Saturday)
Public Holidays
6PM – 10PM
(on certain public holidays)
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